We are looking for a skilled professional to join our team as a VIP Manager in the innovative crypto-gaming industry. In this role, you will:
* Build and maintain strong, long-term relationships with VIP clients.
* Serve as the primary point of contact for VIP customers, ensuring a seamless and personalized experience.
* Collaborate with internal teams to design and implement tailored promotions and offers.
* Gather insights from VIP clients to help with shaping product development and strategic decisions.
* Proactively work on initiatives to foster greater VIP engagement.
Requirements:
* Proven experience managing high-value client relationships, preferably in iGaming, e-commerce, or a related field.
* Knowledge of the casino and/or cryptocurrency industries would be a huge plus.
* Exceptional communication and interpersonal skills, with the ability to build trust and rapport.
* A strong sense of customer empathy with the ability to understand and adapt to their needs.
* Fluency in English (additional languages are a plus)
What We Offer:
* Fully remote work with flexible hours to suit your needs.
* Opportunities for professional growth in an innovative industry.
* Competitive salary with performance-based incentives.